Soul Ad-Venture Property Ltd
Privacy Policy

Who We Are

Soul Ad‑Venture Property Ltd is a trading subsidiary within the Soul Ad‑Venture ecosystem. The company provides residential property services, tenancy management, and related operational functions.

For data protection purposes, Soul Ad‑Venture Property Ltd is the data controller for all personal information collected in connection with its property‑related activities.

Registered Office

43 Thorpe Lane, Leeds, LS10 4EP, UK

Tel: (+44) 0783 473 9081

Email: savgroup@soul-adventure.com (A dedicated Property Ltd email will be added once established.)

Personal Data We Collect

Soul Ad‑Venture Property Ltd collects personal data necessary to deliver property‑related services, including:

• Name and contact details
• Tenancy enquiry information
• Property viewing information
• Identification details where required for tenancy checks
• Emergency contact information (where relevant)
• Tenancy application information
• Communications sent to us
• Maintenance or repair request information
• Any information required to meet legal obligations under UK housing law

Website‑level analytics and cookies are handled by Soul Ad‑Venture Group Ltd under its Cookies Policy.

How We Use Personal Data

Personal data is used for:

• Responding to tenancy enquiries
• Arranging property viewings
• Assessing suitability for tenancy
• Managing tenancy agreements and property records
• Coordinating repairs, maintenance, and contractor visits
• Meeting legal and regulatory obligations
• Communicating with tenants, applicants, and partners
• Ensuring safety, compliance, and responsible property management

We do not use personal data for unrelated marketing or advertising.

Lawful Basis for Processing

Soul Ad‑Venture Property Ltd processes personal data under the following lawful bases:

• Contract — processing necessary to enter into or manage a tenancy
• Legal Obligation — compliance with UK housing, consumer protection, and data protection law
• Legitimate Interests — managing property operations, responding to enquiries, and ensuring safe and effective service delivery
• Consent — where optional information is provided voluntarily

How We Store and Protect Your Data

• Personal data is stored securely and accessed only by authorised personnel.
• Data is retained only for as long as necessary to fulfil tenancy, legal, or operational requirements.
• Records are managed in accordance with UK GDPR and data protection legislation.
• We do not sell or share personal data with third parties for commercial gain.
• Contractors or service providers may receive limited information where necessary to carry out repairs or property‑related tasks.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion where appropriate
• Object to processing based on legitimate interests
• Withdraw consent for optional information
• Request restriction of processing
• Raise concerns with the Information Commissioner’s Office (ICO)

Requests can be made via savgroup@soul-adventure.com.

Website Cookies

This page forms part of the Soul Ad‑Venture Group Ltd website. Website‑level cookies and analytics are governed by the Cookies Policy – Soul Ad‑Venture Group Ltd.

Changes to This Policy

This Privacy Policy will be updated as services expand or legal requirements change.